Dear Residents & Family Members:
At Renaissance Village we are focused on ensuring the safety and well-being of all our residents, staff, and guests. Changes in recommendations from the Center for Disease Control (CDC), California Department of Public Health (CDPH), and California Department of Social Services (CDSS) are coming quickly and we are doing our best to keep our residents and their family members aware of changes as quickly as possible. We will continue to update families of changes by phone to help convey information as quickly as possible. You can also expect more in depth letters and e-mails to follow regarding COVID-19.
Steps We’re Taking
We are currently limiting visitation to the building to health care professionals and essential government authorities. Any individual entering the building will be assessed for signs and symptoms of COVID-19 and/or flu infection. Individuals who have traveled out of the country, or have come into contact with someone who has traveled out of the country, within the last 14 days will not be permitted to enter the building. Additionally, any individual who has come into contact with someone who has a
confirmed diagnosis of COVID-19, or is under investigation for COVID-19, within the last 14 days will not be permitted to enter the building. We strongly encourage families to consider alternative forms of communication such as phone calls and video chatting services (FaceTime, Skype, etc.). We can assist in coordinating communication with residents whenever necessary.
Activity & Dining Changes:
Our activities program is changing. Resident outings to public gathering areas have been cancelled. At this time Renaissance Village is providing transportation for healthcare reasons only. CDPH has issued a recommendation that any gathering taking place within a senior care facility be limited to no more than 10 persons present. Our dining hall has currently closed for meal time service. Staff will be reaching out to residents to place meal orders and meals will be delivered directly to residents’ rooms. We will also be increasing the number of individual activities to attempt to keep gatherings to smaller numbers.
We strongly encourage all residents and family members to practice social distancing. Social distancing involves avoiding physical contact (when possible) and maintaining a distance of 6 feet between yourself and another person.
We strongly encourage all residents and family members to engage in good handwashing technique. The CDC recommends washing hands for at least 20 seconds with soap and hot water. If you need a timer hum or sing the happy birthday song twice from beginning to end. In addition to washing hands we encourage everyone to use hand sanitizer of at least 60% alcohol content. Proper hand hygiene practices should be followed at all times, but especially after going to the bathroom, before eating, before and after providing care to persons in care, and after blowing your nose, coughing, or sneezing. Always wash hands with soap and hot water if hands are visibly dirty.
As always, we encourage residents and family members to reach out to our team with any questions, comments, or concerns. Our Renaissance Village Murrieta team can be reached by phone at (951) 319-8243 & our Renaissance Village Rancho Belago team can be reached by phone at (951) 379-0100. Thank you for helping us to prevent the spread of COVID-19 in our community.